Contact Us

Email Us

We'll respond to you within 24-48 hours.

Office Address

Suite 608, 41 Heung Yip Road, Wong Chuk Hang, Hong Kong

611 Gateway Blvd, Suite 120, South San Francisco, CA 94080

Please note: This is our office address and we are unable to accept returns at this location. If you need to make a return, please click here.

{ "public.customer.create_title": "Create Account", "public.customer.login_title": "Log In", "public.customer.create_subtext": "Create an account and earn 100 points.", "public.customer.email_inp_placeholder": "Email address*", "public.customer.lname_inp_placeholder": "Last name", "public.customer.fname_inp_placeholder": "First name", "public.customer.phone_inp_placeholder": "Phone number", "public.customer.password_inp_placeholder": "Password*", "public.customer.create_btn": "Create", "public.customer.create_check_text1": "I agree with Grae Cove’s <a href=\"<%= data.url1 %>\">Terms of Service<\/a> and <a href=\"<%= data.url2 %>\">Privacy Policy<\/a>", "public.customer.create_check_text2": "Stay up-to-date on exclusive offers and latest news by email.", "public.customer.create_check_tip": "Please agree the privacy poliy to continue.", "public.customer.or_continue_with": "Or Continue With", "public.customer.login_subtext": "Login to earn extra points.", "public.customer.email_error_tip": "Please enter a valid email.", "public.customer.password_error_tip": "6～18 characters minimum", "public.customer.login_password_error_tip": "user account or password error", "public.customer.login_succ_tip": "Login successful!", "public.customer.forget_password_btn": "Forgot your password?", "public.customer.forget_password_title": "Forgot your password?", "public.customer.forget_password_subtext": "Confirm your email and we will send a reset link.", "public.customer.submit_btn": "Submit", "public.customer.email_not_registered_error": "Email is not registered.", "public.customer.submit_succ_tip": "Submit successful!", "public.customer.forget_password_succ_tip": "We've sent you an email with a link to update your password", "public.customer.reset_password_text3": "New password and confirm password do not match.", "public.customer.login_now": "Log In Now", "public.customer.login_country_tip": "Please select your primary country/region. Account data is not shared between countries.", "public.customer.login_country_label": "Country/Region: ", "public.reviews.title_reviews": "Reviews", "public.reviews.label_color": "Color", "public.reviews.label_size": "Size", "public.reviews.label_quality": "Quality", "public.reviews.label_fit": "Fit", "public.reviews.label_value": "Value", "public.common.tip_module_empty": "There are nothing", "public.add_pop.add_to_bag_btn": "Add To Bag", "public.add_pop.buy_it_now_btn": "Buy It Now", "public.add_pop.update_btn": "Update", "public.add_pop.out_of_stock_btn": "Out Of Stock", "public.add_pop.out_of_stock_tip": "Sold Out. Try with another colour or size.", "public.add_pop.title": "Select", "public.add_pop.more_detail": "More Product Details", "public.add_pop.label_color": "Color", "public.add_pop.label_size": "Size", "public.add_pop.size_guide": "How to measure?", "public.add_pop.fit_description": "Fit Description:", "public.add_pop.fit_type_tag": "Fit Type", "public.add_pop.fabric": "Fabric", "public.add_pop.choose_size_tip": "Please Choose Size", "public.add_pop.choose_color_tip": "Please Choose Color", "public.add_pop.lack_size_guide": "Lack of size guide", "public.add_pop.body_size_tips": "Check the body and product size, and the fit guide for best fit.", "public.add_pop.loose_handle": "This is a loose style that subtly drapes the body. If you want a more fitted look, we recommend going down 1 size.", "public.add_pop.oversized_handle": "This is an extra generous and loose fit. If you want a slimmer look/fit, we recommend going down 1 or 2 sizes.", "public.add_pop.slim_fit_handle": "This fit is cut close to the body with little or no room between you and the garment.", "public.add_pop.standard_fit_handle": "Our standard fit is the Goldilocks of fits - it's neither loose nor tight. The garment follows the line of the body with space for movement.", "public.add_pop.model_text": "Model is Wearing:", "public.add_pop.model_height": "Height:", "public.add_pop.model_bust": "Bust:", "public.add_pop.model_waist": "Waist:", "public.add_pop.model_hips": "Hips:", "public.add_pop.pre_order_text1": "Pre-order.Estimated to ship on", "public.add_pop.pre_order_text2": "Pre-order.Estimated to ship by", "public.add_pop.text_in_stock": "In stock, ready to ship", "public.topbar.delayed_text_tip": "Due to COVID-19 and high demand, actural delivery time is expected to be delayed by 15-20 business days.", "product.details.label_product_size": "Product Size", "product.details.label_body_size": "Body Size", "product.details.size_tip": "Handcrafted with care. For most accurate size recommendation, refer to size guide.", "product.details.pre_order_text1": "Pre-order.Estimated to ship on <%= data.time %>", "product.details.pre_order_text2": "Pre-order.Estimated to ship by <%= data.time %>", "product.details.label_select": "Select", "public.subscribe.pop_title": "Join Us Now", "public.subscribe.pop_text": "Subscribe And Get 15% Off", "public.subscribe.pop_info": "By joining us, you will receive exclusive offers and promotional updates. You can unsubscribe anytime.", "public.subscribe.pop_inp_placeholder": "Enter your email address", "public.subscribe.pop_btn": "Subscribe", "public.subscribe.succpop_title": "Subscribe Successfully", "public.subscribe.succpop_text": "Take 15% off your first order with", "public.subscribe.succpop_btn": "Copy", "public.subscribe.succpop_inp_placeholder": "Enter a valid email address.", "public.footer.banner_text1_html": "GIVE US$20, GET US$20", "public.footer.banner_text2": "Have a friend who loves feel-good essentials? Refer and you both earn.", "public.footer.banner_text3": "Refer & Earn", "public.size_guide.pop_title": "How to measure?", "public.size_guide.measurements_title": "Measurements", "public.size_guide.product_size": "Product Size", "public.size_guide.body_size": "Body Size", "public.size_guide.country_region": "Country/Region", "public.size_guide.bodysize_title": "How to measure your body?", "public.size_guide.measure_subtext": "The measurements for this garment were hand-measured just for you. Actual size may vary between +/- 2cm", "public.size_guide.productsize_title": "How to measure the product’s size?", "public.size_guide.footer_text": "Any questions about choosing a size, please contact us at <a href=\"mailto:service@graecove.com\">service@graecove.com<\/a>", "public.size_guide.error_text": "Something seems to be missing here, try refreshing the page!", "public.size_guide.error_btn": "refresh the page", "public.size_guide.model_name": "Name", "public.size_guide.model_size": "Model Size", "public.size_guide.model_height": "Height", "public.size_guide.model_bust": "Bust", "public.size_guide.model_waist": "Waist", "public.size_guide.model_hips": "Hips", "bag.title": "My Bag", "public.toast.add_succ_toast": "Added to bag successfully！", "public.toast.free_shipping_toast": "Checkout for free shipping", "public.toast.something_wrong": "Something wrong, please try again later.", "public.toast.copied_successfully": "Copied Successfully!", "public.toast.update_succ_toast": "Updated Successfully!", "bag.empty_go_shoping_btn": "Go Shopping", "bag.login_extra_points": "Login to earn extra points.", "bag.express_shipping_free": "You’ve got Express Shipping Free!", "bag.standard_shipping_free": "You’ve got Standard Shipping Free!", "bag.standard_shipping_buy": "Buy <%= data.symbol %><%= data.price %> more to enjoy Standard Shipping Free!", "bag.express_shipping_buy": "Buy <%= data.symbol %><%= data.price %> more to enjoy Express Shipping Free!", "bag.subtotal": "Subtotal", "bag.code": "Code", "bag.shipping": "Shipping", "bag.shipping_free": "Free", "bag.note_text": "Note: The actual shipping cost will be calculated in the next step.", "bag.available_coupons": "Available Coupons", "bag.unavailable_coupons": "Unavailable Coupons", "bag.off_coupons_text": "OFF Coupon", "bag.over_order_text": "Over order", "bag.no_minimum_requirements": "No minimum requirements", "bag.none_requirements": "None requirements", "bag.valid_month_redeem": "Valid for <%= data.day %> month after redeem.", "bag.redeem_num_point": "Redeem <%= data.point %> points", "bag.insufficient_points": "Insufficient points", "bag.coupon_dont_use_coupon": "I don’t want to use coupon codes", "bag.coupon_confirm_btn": "Confirm", "bag.redeem_points": "Redeem Coupon", "bag.redeem_consumption_points": "This redeem will consume <%= data.redeemPointsAmount %> points.", "bag.coupon": "Coupon", "bag.points_text": "Points", "bag.coupon_redeem_btn": "Redeem", "bag.coupon_redeem_succ": "Redeemed Successfully", "bag.product_sole_out": "Sold Out Items", "bag.product_sole_out_text": "Sold Out. Try with another colour or size.", "bag.product_delete_all": "Delete All", "bag.product_item_pre_order": "Pre-order Estimated to Ship Around Feb20,2022.", "bag.code_no_conformance_toast": "Your shopping bags dose not meet the minimum requirements for the coupon.", "bag.pop_title": "Are you sure to remove this item?", "bag.pop_cancel_btn": "Cancel", "bag.pop_remove_btn": "Remove", "bag.remove_succ_toast": "Removed from bag", "bag.code_invalid_toast": "Checkout items has been changed, and the apply with code: <%= data.code %> is invalid.", "bag.order_get_points": "You can earn up to <%= data.point %> points for this order", "bag.update_pop_text": "Handcrafted with care. For most accurate size recommendation, refer to size guide.", "bag.sold_out_title": "Sold Out Tips", "bag.delete_subtext": "The following items are no longer available. please delete.", "bag.delete_sold_out": "Sold Out", "bag.delete_btn": "Delete", "bag.delete_subtext2": "Unfortunately, the following items are no longer available. Please delete the sold out items before proceeding to checkout.", "bag.delete_btn2": "Delete and Continue Checkout", "bag.buy_more_text1": "BUY 2 GET 15% OFF | BUY 3+ GET 20% OFF", "bag.buy_more_text2": "BUY 1 MORE GET 15% OFF", "bag.buy_more_text3": "BUY 1 MORE GET 20% OFF", "bag.inventory_quantity_tip": "This product can be purchased up to <%= data.inventoryQuantity %> pieces.", "bag.express_text": "Express", "bag.standard_text": "Standard", "bag.sold_out_text": "Sold Out", "bag.text_black_five_sales": "Buy <%= data.diffAmount %> More, Get <%= data.nextDisountAmount %> Off", "bag.text_cart_tip": "Best-offer code matched: <%= data.amount %> OFF for your order", "refer.pop.banner_title": "Get US$20 Off", "refer.pop.banner_subtext": "*For new customers only ", "refer.pop.title": "Welcome to Grae Cove. ", "refer.pop.subtext": "Your friend, <%= data.inviter %>, has gifted you a $20 off coupon to use on your first purchase.", "refer.pop.text": "To redeem this offer, simply join the Grae Cove Collective, our members-only loyalty program. ", "refer.pop.inp_placeholder": "Enter your email address", "refer.pop.submit_btn": "Join Now", "refer.newcomer_pop.title": "It's nice to meet you!", "refer.newcomer_pop.text2": "Here's an exclusive US$20 discount code from your friend (<%= data.inviter %>) for your first purchase at the Grae Cove:", "refer.newcomer_pop.code_detail": "Code Details", "refer.newcomer_pop.code_detail_info1": "For <%= data.email %>", "refer.newcomer_pop.code_detail_info2": "Minimum purchase of US$39.90", "refer.newcomer_pop.code_detail_info3": "Active from <%= data.startTime %> until <%= data.expiredTime %>", "refer.newcomer_pop.login_text": "Log in / Create Account to save this coupon code and all future coupons.", "refer.newcomer_pop.show_now_btn": "Show Now", "refer.oldguest_pop.title": "Welcome Back!", "refer.oldguest_pop.text": "Here's an exclusive 10% OFF discount code from your friend (<%= data.inviter %>) for your purchase at the Grae Cove:", "refer.newcomer_pop.copy_btn": "Copy", "refer.pop.submit_btn": "Join Now", "refer.page.succ_pop_title": "Thanks for Referring", "refer.page.succ_pop_subtext": "Remind your friends to check their email.", "refer.page.succ_pop_btn": "Continue to Refer", "public.country.US": "United States", "public.country.GB": "United Kingdom", "public.country.CA": "Canada", "public.country.AU": "Australia", "public.country.FR": "France", "public.country.DE": "Germany", "public.country.ES": "Spain", "public.country.IT": "Italy", "public.country.NZ": "New Zealand", "public.lang.US": "English", "public.lang.FR": "French", "public.lang.DE": "German", "public.lang.ES": "Spanish", "public.lang.IT": "Italian", "public.lang.PT": "Portuguese", "public.country_lang_popup.btn_save": "Save", "public.country_lang_popup.btn_confirm": "Confirm", "public.country_lang_popup.title": "Change", "public.country_lang_popup.title_tips": "Tips", "public.country_lang_popup.sub_title_tips": "It looks like you are viewing our website from a location different than the locale settings. Would you like to update your preferred country and currency to continue shopping?", "public.country_lang_popup.label_local_recom": "Local (Recommended)", "public.country_lang_popup.label_country": "Shipping country", "public.country_lang_popup.label_lang": "Language", "public.country_lang_popup.label_confirm": "Confirmation", "public.country_lang_popup.text_confirm": "Dear customer, your data is collected independently on <%= data.curCountry %> website and will not be shared with other websites. After switching, you need to log in again or register a new account. Please confirm if you would like to continue to visit <%= data.targetCountry %> website", "public.country_lang_popup.btn_continue": "Continue to <%= data.targetCountry %> website", "index.model1_li1_label": "Premium Quality", "index.model1_li1_pop_info": "All of our products are made with greater or superior quality by our in-house manufacturers and designers.", "index.model1_li2_label": "Sustainably Crafted ", "index.model1_li2_pop_info": "We are committed to using only natural, sustainable and non-toxic materials from responsible and ethical sources.", "index.model1_li3_label": "Exceptionally Priced ", "index.model1_li3_image_m": "https://cdn.shopify.com/s/files/1/0568/2895/2624/files/priced_compare_en_m_800x.png?v=1664521150", "index.model1_li3_image_pc": "https://cdn.shopify.com/s/files/1/0568/2895/2624/files/priced_compare_en_pc_1200x.png?v=1664521149", "index.model1_li3_pop_info": "At Grae Cove, we make extraordinary everyday items for your wardrobe and beyond at everyday prices.", "index.model1_read_more": "Read More" }